Productivity in care, traditionally viewed through the lens of efficiency and throughput, is undergoing a significant transformation, deeply aligning with the principles of “value-based healthcare” and the emerging concept of “co-intelligence” between humans and robots. Value-based healthcare shifts the focus from the volume of services provided to the health outcomes achieved per unit of cost, emphasising quality, patient experience, and resource optimisation. This paradigm demands that productivity isn’t just about doing more, but about doing what matters more effectively for the patient.

This is where co-intelligence becomes crucial: by leveraging the precision, speed, and tireless nature of robots for repetitive, data-intensive, or physically demanding tasks (e.g., medication preparation, vital sign monitoring, surgical assistance), human healthcare professionals are freed to concentrate on complex decision-making, empathetic patient interaction, and personalised care—tasks that require human intuition, creativity, and moral judgment. This synergistic partnership, or “co-intelligence,” enhances overall productivity by optimising resource allocation and improving both the quantity and, critically, the quality of care delivered, ultimately leading to better patient outcomes and a more sustainable healthcare system.