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Care IQ Privacy Policy

This Privacy Policy explains how Care IQ B.V. (“Care IQ”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you use our website (https://care-iq.com).

  1. Information We Collect

    Comments: 
    When you leave comments, we collect the data shown in the comment form, your IP address, and browser user agent string to help detect spam. An anonymised string from your email address may be sent to the Gravatar service to check if you use it. After comment approval, your profile picture is public in the context of your comment.

    Media: 
    If you upload images, avoid images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

    Cookies:
    If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.
    Visiting the login page sets a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, cookies save your login information (2 days) and screen display choices (1 year). Selecting “Remember Me” extends login cookies for 2 weeks. Logging out removes login cookies.
    Editing or publishing an article saves an additional cookie (no personal data, expires after 1 day).
    Cookies may be used to collect statistical information such as navigation paths, number of visits, returning customers, and hits per page. Cookies cannot read data off your hard disk and only contain information you provide.
    You can refuse cookies via your browser settings. Cookies are not required to use the Care IQ website.

    Embedded Content: 
    Articles may include embedded content (e.g., videos, images, articles) from other websites. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content.
  2. How We Use Your Information
    To provide the services you request via the Care IQ website.
    For administrative purposes and to improve the user experience.
    For marketing purposes or to inform you about other products and services, if you have opted in.
    Information may be shared with Care IQ affiliates and third-party service providers (e.g., hosting providers) for the purposes above and administration. This may involve data transfers outside the European Economic Area (EEA). Necessary measures are in place to protect your information.
  3. Data Retention
    Comments and their metadata are retained indefinitely to recognise and approve follow-up comments automatically.
    For registered users, personal information provided in the user profile is stored. Users can see, edit, or delete their personal information at any time (except username). Website administrators can also see and edit that information.
    Personal information is retained only as long as necessary to provide requested services or as required by law.
  4. Your Rights
    You have the right to access, correct, update, or delete your data by accessing your profile or submitting a request to Care IQ.
    You can request an exported file of your personal data or request erasure of your personal data, except for any data we are obliged to keep for administrative, legal, or security purposes.
  5. Data Security
    Your personal data is held on secure computer and manual files, accessible only to authorised staff.
    Servers are protected by firewalls and are not accessible to the public.
  6. Data Sharing
    If you request a password reset, your IP address will be included in the reset email.
    Visitor comments may be checked through an automated spam detection service.
    We do not share cookie information with non-Care IQ entities or sell it to third parties.
  7. International Data Transfers
    Some recipients of your data may be located outside the EEA in countries without the same privacy laws as EU Member States. However, we ensure necessary measures are in place to protect your confidentiality and security.
  8. Policy Updates
    Care IQ may amend this Privacy Policy from time to time. We will notify you of any material changes affecting our use of your personal data.

Contact: For any privacy-related requests or questions, please contact Care IQ B.V.

Copyright © 2025 Care IQ BV – Arjen Botman

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